Updated: October 6, 2026
Dark Thirty Labs LLC, a California limited liability company, operates Movable. We are the controller of the personal data described in this policy. This policy covers the iPhone app and getmovable.app. You can contact us at support@getmovable.app.
Postal address: Dark Thirty Labs LLC, 2108 N St, Sacramento, CA 95816, United States.
The app stores your preferences, exercise history, difficulty feedback, and optional mobility check-ins on your device. You can use the app without creating an account.
If you sign in with Apple, Apple provides an account identifier and may provide your email. Apple handles your password. Supabase provides account services and stores account backup data in the United States. A failed backup can leave changes only on your device until a retry succeeds.
Preferences and mobility results concern your exercise and fitness. They are not a medical assessment. The app does not send these results to Apple Health.
PostHog receives app events such as setup steps, routine use, and purchase state. PostHog stores these events in the United States. Events include app version, build, operating system, language, time zone, random installation and guest identifiers, a session identifier, and a purchase-link identifier. After sign-in, a hashed account identifier links your app events. Hashing does not make this data anonymous.
The app saves pending events on your device and retries delivery. Fitness test values and questionnaire answers are not sent to PostHog. The app tells PostHog to discard your network IP address for these events.
You can switch usage analytics off at any time in Profile under Share usage data. In the European Economic Area, the United Kingdom, and Switzerland, the app asks before it sends usage analytics. Analytics stays off until you allow it. While analytics is off, the app does not record or send usage events. Switching it off also discards events waiting to be sent.
If you allow it in the banner, the website sends page and App Store click events to PostHog. Nothing is sent before you choose. It uses a new random identifier for each page load and remembers your choice in your browser's local storage. It does not set analytics cookies, record sessions, or fingerprint your device. Campaign tags from links can accompany these events. Email form contents are not included. To change your choice, clear this site's data in your browser.
Apple processes purchases, payments, and refunds. We do not receive your card number. Our server stores verified Apple transaction identifiers, product, purchase and expiry dates, price, currency, offer type, and refund or renewal state. A random app account token can connect a purchase to app use. These records support access checks, accounting, and support.
If you request reminder emails, we store your email, permission date, permission version, and source. The request covers up to three messages. Each message includes an unsubscribe link. Old waitlist entries are not enrolled automatically.
Resend processes requested email and support messages. Support messages may include your email and information you choose to send. App support requests also include device model, operating system, app version, and build number for troubleshooting. Slack can receive support reports and operational billing summaries. Questionnaire answers are not copied to Slack.
To limit abuse of the support form, our server stores a one-way daily key derived from your network address. It does not store the address itself.
Family Circle is paused. We do not send weekly family progress emails. A previous supporter record may remain until you remove it or delete your account.
We use Apple for purchases and sign-in, Supabase for account data and verified billing records, PostHog for usage measurement, Vercel for this website, and Resend and Slack for the purposes above. Data travels over encrypted connections. Account database rules restrict access to each account's data. Service operators can access data needed to provide and maintain the service.
We do not sell personal data. We do not use advertising identifiers or share data for cross-app advertising. We and our providers process data in the United States, and providers may also process data in other countries.
Use the account or local-data deletion control in Profile to remove app data. Account deletion requests removal of the account and associated backup records. It also clears the current app's local records and pending analytics queue. Deleting the app alone does not delete server records.
Account deletion does not cancel an Apple subscription. Manage cancellation in your Apple subscription settings. We may retain billing records required for accounting, fraud prevention, or a legal obligation.
You can request access, correction, or deletion of server usage data by writing to support@getmovable.app. Provide your account details so we can identify the records. We verify requests before disclosure or deletion. Backup copies can remain until the provider's retention period ends. We do not claim that linked analytics is permanently anonymous.
Unsubscribe stops future emails in the requested sequence. We retain the withdrawal record to prevent further sends.
This section applies if you live in the European Economic Area, the United Kingdom, or Switzerland. Dark Thirty Labs LLC is the controller of your personal data.
You can ask us to give you a copy of your data, correct it, delete it, or restrict how we use it. You can ask for data you gave us in a portable format. You can object to uses based on our legitimate interests. Where we rely on consent, you can withdraw it at any time. Withdrawal does not affect earlier use.
To delete app data, use the account or local-data deletion control in Profile. For any other request, write to support@getmovable.app. We verify requests before we act on them.
You can also complain to a data protection supervisory authority, such as the one where you live or work. We would appreciate the chance to help first.
We are based in the United States. Supabase and PostHog store app data in the United States, and our other providers may process data there. When personal data moves from your region to the United States, we rely on safeguards such as the European Commission's Standard Contractual Clauses, the UK and Swiss equivalents, or the provider's own equivalent transfer safeguards. You can ask us for more information about these safeguards.
Data in the app stays on your device until you delete it. Account backup data stays until you delete your account. Usage events stay with PostHog until you ask us to delete them or we no longer need them for usage measurement. Support messages stay as long as needed to help you and keep a record of the conversation. Billing records stay as long as accounting, fraud prevention, or the law requires. Backup copies can remain until the provider's retention period ends.
For privacy requests or questions, contact Dark Thirty Labs LLC at support@getmovable.app. Movable is intended for adults.